GovernmentTürkiye Official institution

New General Directorate established for 112 Emergency Call

A 112 Emergency Call and Coordination General Directorate was established within the Ministry; this was done through a Presidential Decree signed by President Recep Tayyip Erdoğan. The 112 call centers in 81 provinces were also converted into provincial directorates attached to the governorships. The aim is faster response to emergency calls and stronger coordination among institutions.

This summary was generated by AI; the official source prevails.

What does it mean?

Citizens who call 112 in an emergency will now have their calls managed through a more centralized and organized structure. In each province, call centers will operate as separate directorates attached to the governorship.

Who is affected?

Citizens who make 112 calls and institutions that work in emergencies

What changes?

Previously, the 112 call centers in 81 provinces operated as a separate structure; now the provincial directorates are organized under the governorships.